I made a mistake in my address. What should I do?

If you have made a mistake in your shipping address, please contact us as soon as possible. It is best to do this by phone. We will ask you a few questions about your order to make sure that you are the person who placed the order.

If the order has not yet been shipped, we can correct the address for you.

If the order has already been shipped, we can unfortunately only wait for the order to be returned to us. It is best to place a new order yourself to avoid delays. Once we have received the return shipment, we will refund you.

Please note that we are not responsible if a shipment is lost due to an error in the address. If the shipment is not returned to us, we cannot refund your money.

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